KUDOS, COMMENTS & TESTIMONIALS
What Guests Have Said
"I have had the pleasure of working with Jill on several occasions while booking reservations for my ongoing travel requests. She has always been courteous, honest, hard-working, and kind, in order to meet the demands of all of my travel and rental needs. She is both very professional and has always made our experiences most enjoyable - both personally and professionally."
Owner, CEO at Dream Big Inc.
Executive Director of YPAG - Youth Protection Advocates in Gymnastics
"We recently had a 3-week Vacasa home vacation at 4006 2 Drive NE, Bradenton, FL. Our vacation was booked through VRBO. This was our first time for such a vacation & we were pleasantly surprised. The home was great and the service from Jill, the local operations manager, was very helpful. Jill made herself available to us via her cell phone and email to address a couple of issues with the property which was really helpful. The issues were resolved and Jill’s personal service was much appreciated. We enjoyed her personal service and availability to help us."
Mark & SaraDale H.
Vacasa Guests FLBR47 - 1-25-2020
"Jill's expertise, in our dealings with her, lies in her ability to do what's right, and turn lemons into the best lemonade possible, especially when those lemons are mostly rotten! We rented a mis-represented house this winter, and Jill was a life-saver, both as the supplier of missing necessities, and liaison with a difficult homeowner! The house was poorly equipped, to say the least, and Jill furnished our needs the best she could, given the circumstances. She was helpful, professional and a pleasure to know. She is a wonderful asset to any employer! Best of luck Jill. You deserve it!"
Pat P. - Livingston, NJ
Vacasa Guest FLBR20 - 2-1-2020
“Jill, Thank you so much again - without your dedicated effort it would have been a disastrous vacation for us. You came through for us quite a few times and we appreciate it. If I was the homeowner of this property, I would be SO grateful to you for taking such good care of my guests! Best to you in the future. I am sure with your customer care commitment and great communication skills you will go far!”
John S. - Weare, NH
Vacasa Guest FLNO02
What Homeowners Are Saying
"Since Jill Hollywood took over as our Operations Manager we have been exceptionally pleased. The level of care and professionalism that Jill has provided has been head and shoulders above any prior Vacasa manager we've ever had! As an example, a recent booking at our house broke into the owners closet. Jill advised us immediately, had the door repaired, and sent pictures of the contents in the owner's closet to ensure the important items were remaining. Other than the contents being a bit ransacked, it appeared that the important items remained intact. I can tell you that it was truly appreciated that Jill had the wherewithal and concern for our house to correct the issue, advise us of the situation and follow up to ensure all was well. It was nice to have someone watching over our rental property that showed true concern."
“Jill, Your commitment to detail is noticed and appreciated! It’s a compliment to all your organization, hard work, and patience that these particularly high maintenance guests are booking again next year! Thank you! You've continued to work tirelessly to try and placate some very demanding guests and get the house back on track. I have nothing but praise for your continued work. ”
"We had the pleasure of meeting Jill Hollywood when we signed up with Vacasa to manage our property on Longboat Key, FL. Jill was thorough and helpful during our onboarding phase. She was always attentive to our questions and ensured that our property and guests were well taken care of during their stay. Jill made herself available at all times and when there was a potential issue or concern, she addressed it immediately. Please feel free to reach out as we're happy to answer any questions on behalf of Jill's professionalism."
"I would like to give a glowing recommendation for Jillian Hollywood. As the Vacasa manager for my condo on Longboat Key Florida, Jill was outstanding in all the myriad of responsibilities with maintaining my unit. She worked diligently to ensure renters had an outstanding experience, as well as troubleshooting any problems that arose. She is a very professional, warm individual, and easy to work with. As a busy pediatrician and small business owner with a staff of over 20 employees, she is the type of candidate I would hire! Any further questions please contact me directly."
"Jill, Thanks for always taking care of my special requests in services needed and planning for our condo. I always value communication and follow up in all my dealings, both with business and people. You have always followed up on my requests and communicated promptly with detailed information. It has been a pleasure working with you."
"In regard to the level of service we have received from Jill Hollywood, as our Vacasa Operations Manager, we've always been very pleased with the level of response from her. Any time we have had questions or problems, Jill has always responded accordingly and promptly. Jill also has provided us with contacts for service problems and has supplied us with local contractors. We have been very pleased with the level of service she has provided to us as homeowners."
Tim & Peggy Marks, Owners of Riverpointe 1
"Jill met with us right after we closed on our investment property in Bradenton, FL. It was our first time hiring a property management company for a short-term vacation rental. Jill was extremely knowledgable and client-focused. We explained what we were going to need from our agreement. She accommodated and communicated with us throughout the entire process of our relationship."
Michael Dunn, Owner of A Manatee's Retreat
"Jill, I can say without hesitation that YOU have earned my trust! I appreciate all that you do for me in protecting my investment property. Thank you for being there to listen to my concerns and for always taking immediate corrective actions. Since I am not local, I always appreciate your due diligence and quick response time to my questions! Even the little things you do, like running over to check on my newly potted plants and sending me a picture to let me know how they look on my new patio. That kind of service is really appreciated! I can say emphatically that you are a rock star!! You are the reason I stay with IVP!"
"Jill - We wanted to thank you for keeping our investment property looking nice & clean during this busy rental season on Anna Maria Island. We’ve had a lot of trouble in the past with the previous property maintenance/cleaning crews, but the initiative and effort you took to hire the necessary team really shows! For years it was a constant worry on what would we find during high season, but with you and your team on board - it’s been easier every time we come to return. Thanks for always listening and making it happen! Keep up the excellent work!"
What Colleagues Are Saying
"I have had the pleasure of working with Jill in an interdepartmental capacity, Operations & Finance, for nearly a year and a half. From the day she arrived, her professionalism and drive were evident in her focus and attention to detail. Jill is organized and attentive, asked in-depth questions. She is well-qualified to manage, improve, and grow a region/market; with success in achieving OKRs and improving NPS scores while staying on point with desired metrics.
She worked remotely and was innovative in resolving crises and de-escalating unexpected situations, making her market stronger and more stable. She is articulate and well-spoken. When she asks a question, you never have to give her the answer twice. She assimilates that knowledge and implements it immediately. Jill is a quick-thinking, independent and very capable manager, a hard worker, and an asset to any company with which she is associated.".
"Jill is a very dedicated hard working individual that I had the pleasure of working with the last few years, detailed and dedicated to achieving the highest level of management for owners & guest."
"Jill has been amazing to work with and continues to go out of her way to assist all her cleaning teams. From day one she's been on top of everything! Overall, Jill maintains the highest standard of work ethic that I have ever seen in my 17 years in the Hospitality Industry."
"Having worked with Jill, as the IVP Director of Housekeeping and Owner Services, our Fresh Spot team has consistently had a great professional relationship with her. Our team sincerely appreciates Jill’s has always maintained a high level of professionalism, good communication skills, and pays special attention to detail. As outsourced vacation rental cleaners, we are well aware that our work reflects on her and Island Vacation Properties; consequently affecting the owner and/or guest satisfaction rate. She is a dedicated, organized, and supportive team player."
Juliana & Andrea Botero, Fresh Spot Owners
“Since working with Jill at IVP, we have been very impressed with her ability to communicate and be supportive. She is available to answer any questions concerning cleans and rental properties. If she does not know the answer, she will send us in the direction of someone who does. Jill is quick to respond when there is an issue, and empowers us with feedback. We feel she has our backs and wants the best for our team, as well as the other teams who work alongside IVP.”
Estella Freeman, Estella Freeman, LLC
“Jillian gets it! She makes things happen in the marketing world. I highly recommend her services.”
Creator of EDGEpeergroups.com,
"Have had the pleasure of working with Jillian on several occasions. She is an extremely hard worker and has a creative approach to her duties. She is a great communicator and always focused on completing her projects. I would recommend Jillian and her work to anyone looking for an outstanding Marketing Professional."
"Jill always has her pulse on marketing! She consistently and organically keeps PayServ Systems on the front page of Google!"
"I have great confidence in Jill Hollywood's willingness and skillset to do all she possibly can as she cultivates our youth program. Jill values her relationship with Jesus very much, is passionate about empowering the youth of today, and strives daily to Make Faith Felt."
Pastor Gary L. Eldred, Faith United Methodist Church
"Jill has the expertise, experience, creativity, and compassion to provide customer service excellence. Having worked with her directly, I've experienced first hand how she applies her talents to not only fulfill but go beyond the expectations of the Newby sales team and our residents."
Mary Blair, Newby Property Management
“Jillian Hollywood is a very innovative and creative individual who has the capacity to think outside the box when developing new marketing strategies for your organization!! She is a must hire!” Nancy J. Niles, PhD, MBA, MS, MPH
"I've had the privilege of working with Jill at both the corporate level as well as the non-profit level. She encompasses a unique talent in that she can serve in all business and marketing areas."
"Jillian is great at developing strategies for companies itching to grow their digital footprint. She has experience managing budgets and growing those who work alongside her to maximize the group's potential marketing power and produce sales. She is a fantastic teammate with a bright future ahead of her. If she can sell mobile homes to seniors using Facebook, she can help any company excel!"